About

Thank A 5-Year-Old For Kinder Soaps

Hi! I’m Michelle Ho, founder of The Kinder Soap Company in Malaysia, and I am so honoured that you’d like to get to know Kinder Soaps a little better.

 Three and a half years ago, our little girl Andrea was born. She was as perfect as any baby could be. But a week later I noticed that she was started to get tell-tale, blotchy red patches of eczema skin on her neck, face and joints. I immediately found myself desperate to do something, anything, to make those patches go away–because I grew up with eczema as a child and I know how uncomfortable it could be. I remembered the scarring, the itchy, weeping sores, and the countless rounds of applying steroid creams that would work for a while but left my skin darkened and thinned.

I was determined not to let my girl go through all that, and so, that sparked my initial hunt for all-natural skincare. At the time I really couldn’t find anything that matched my personal definition of ‘natural’, which was basically anything that didn’t contain unpronounceable or incomprehensible ingredients. I trawled the Net for definitions of chemicals to understand what they were for and why they were included in skincare formulations. I found that a lot of them were added to colour, fragrance, preserve or stabilise the products themselves, and were not necessarily for the benefit of the user’s skin.

Now, I’m not saying that they are all necessarily ‘bad’ – it’s just that to me, they were unnecessary additives. The average person may be able to tolerate all those ingredients, but for someone with sensitive skin, I thought it would make sense to use products that were free from such chemicals just to see how the skin would react to it. After a month of searching, I clearly remember telling myself that I couldn’t wait any longer–and decided to try making my own soap for Andrea.

The rest, as they say, is history. :)

So this company is the result of a young mother’s mission to provide relief for people who live with sensitive skin. I specialise in handmade soap, using the cold process technique that basically transforms humble yet valuable vegetable and other plant oils into luxurious bars of soap that are fantastic for your skin. Everything you see in the shop is free from artificial fragrances, unnecessary preservatives, SLS, parabens,… You get the idea. Only pure, therapeutic grade (whole) essential oils are used to scent and enhance the efficacy of all my soap, all for the benefit of your skin’s wellbeing.

Our mantra: Be Kinder.

What We Do

Put simply, these are our core activities:

  • Create all-natural skincare products that stay clear of chemicals that are known to irritate skin.
  • Educate the public on general skincare.
  • Give a portion of our net profits to the needy.

Why We Do It

I just can’t help but want to help people. It just so happens that I

  • have a loving husband and three young children to care for (and one more on the way!)
  • am more concerned about responsible, healthy living now that I am a mother;
  • enjoy craft work and have a deep respect for the level of love and care that is devoted to handmade things;

so I figured that this would be the platform to achieve my ambitions of addressing as many people’s skin concerns as possible. Plus, it is a big responsibility for us to build a business that is sustainable so that we can continue to be financially sound enough, in order to keep giving back to society.

But perhaps most important of all, we absolutely love doing this.

100% Money Back Guarantee!

I’m so confident that you’ll find my soap beneficial for your skin, that I’m willing to offer a full refund of your purchase (including shipping fees, if applicable) if you’re not satisfied with my soap, for whatever reason. Keep the soap and I’ll arrange for a refund right away. With that kind of assurance, I hope you’ll be more confident of your purchases here at Kinder Soaps. :)

26 thoughts on “About

  1. Razif says:

    hi… congratulations on your products…i like it very much.. this may sound silly… but are your soap bars are considered soap free? well i know it is chemical n preservative free… but in the market, there are soap free soaps.. which are good for the skin… i’m very concern about this because soaps may dry the skin… so.. are your soaps dries the skin after using it?

    • Michelle says:

      Hi Razif,

      Thanks, I’m really glad that you like my soap! And what you have asked is not silly at all – in fact, I’m glad you did raise this issue, because you’re voicing a concern that lots of people have. So thank you for doing this on their behalf. :)

      To answer your final question first, I formulated all my cold process soap to contain excess vegetable oils once the saponification process is complete, so that your skin gets to enjoy the moisturizing benefits that these oils carry. They definitely do not dry out skin as compared to off-the-shelf soap bars, most of which use surfectants like sodium laureth sulfate as an inexpensive cleaning and foaming agent. Chemicals such as this are the reason why many commercially-produced “soaps”, which really are detergent-based, tend to dry out skin.

      The “soap-free” cleansers that you find in the market are called such merely because they may not contain some of these surfectants, and their pH levels are closer to being neutral. Cold process soap on the other hand, when properly made, naturally lather without the aid of detergents, and are much kinder to the skin.

      I hope this answers your question. If you’d like to know more, just keep asking – I’d love to see how I can help you! :)

  2. Allan Goh says:

    hi.i would like to learn lye soap making from you.
    u can contact me at 012-4232615. i m allan.
    i m using pour and melt method to make soap for my sensitive skin. but found it too dry for my face.

  3. Niko says:

    Hi Michelle!
    A friendly advice…If you want to stay in the business for a long term as soap maker, you should not be giving out seminars often. For sooner or later, these people will become your competitor in the future and the soap making business will mushroom all over KL. This will ofcourse affect your career as a soap maker. I hope you don’t misunderstood my opinion. It is not being selfish, it is a business trade secret. You are already helping them by simply providing very good quality soap like what you are selling now. Keep up the good work!

    • Michelle says:

      Hi Niko, thanks very much for your opinion. What you say makes sense. At the end of the day, my intention is just to avail help to those who need it, in whatever way I can afford. :)

  4. vivian says:

    Hi, Michelle,

    I’m a handmade soap lover and would really to learn from how to make the soap. Do you still give classes and what is the fees.

    • Michelle says:

      Hi Vivian, sorry but I don’t conduct classes at the moment – I would like to spend more time with my young children for now. I’ll be sure to blog about it when I do start proper lessons though. :)

  5. phyllys says:

    Hi Michelle, it’s really interesting to make our own soap. I’m interested in trying out. I would really appreciate if you could give me some tips on how to do so, eg what items or raw ingredient needed and where to get them (in small quantity).

    Thanks so much.

  6. Edmund says:

    Hi, Michelle. I am also a handmade soap maker. Where do you get your lye? How is the quality? I am making it for myself after using commercial soap. I have also tried several recipes. The last is goat milk soap.

  7. Nadya says:

    Hi Michelle, I’ve just discovered your site recently. Love your lovely soap concept. I was just about getting into this hobby because of my constant dissatisfaction on my over the counter cleansing products. Will you share where can I get lye in Selangor without the need of a permit? I am aware it’s a dangerous chemical. Or do you know if those Air Abu in grocery shops can be use to make CP soaps?

    Thanks for your time
    Nadya

  8. Liza Loh says:

    Hi, Michelle, m so happy to know someone like you can made a lovely handmade soap at home or her own business.
    Actually, i have interest to lean how to made soap do u teach somebody or open class to teach? or u hire someone to help up? i don mine do part-time on sat.
    Lupa introduce myself, my full name is Loh Pei Yoon working in legal firm, chinese, english not so good, but can understand what u try to tell us. ada apa lagi ah..
    i still have no time to go through your products, sure i will purchase very soon.
    Take Care..
    Liza

    • Michelle says:

      Hi Pei Yoon, thanks for introducing yourself and welcome to Kinder Soaps! Right now I haven’t opened up formal classes nor have the funds to hire help, but they’re both an eventuality. It all depends on whether I can balance my work with family time well enough. In the meantime, feel free to browse through my soap. You take care too!

  9. Gwyn says:

    My sister forwarded this testimony to me and I would like to try it too!
    How do I buy and where do I buy?
    Thanks
    Gwyneth

  10. Kim says:

    Hi Michelle,

    I just bought a 3 pack soap sampler and a small bottle of Eczema Support. Like yourself, I’m very determined to find a permanent relief for my boyfriend’s atopic dematitis which he is suffering from since childhood. I would say his eczema is rather severe, affecting almost his entire body from neck downwards. Needless to say, there was a lot scratching, peeling, bleeding and many sleepless nights. Ironically, I work in a skincare company and both his parents are GPs, we still have to rely on steroids and oral anti-histamine pills to relieve his skin condition. Since his condition worsened recently, he just upped his steroids. We both knew that this can’t possibly be a long term solution.

    I chanced upon your site from a natural soap article in Time Out, KL and immediately bought the soaps from your quaint shop in Jaya 33 the next day.

    For today, he bathe with Goat’s Milk & Pachouli and I’ve applied Eczema Support on the really bad spots (he has inflamed dry patches that resembled psoriasis on his thighs). Within seconds, he has stopped itching, the inflammation and swellings subsided.
    It’s now 4am and I am pleased to report that he’s finally enjoying a blissful sleep after nights of scratching.

    This is just the first day trying and we are really grateful for your amazing skin savers (and they smell great too!). We hope his condition will improve sans steroids in the next few days.

    Just a note. The Goat’s Milk & patchouli combo did reduce the inflammation (redness). However, i feel if you could include a higher dosage of moisturising properties/ moisture sealant? active ingredients it will make the soap more effective. His skin is still dry after shower and the itching begins about 10 mins after. It’s still his first time trying. Perhaps, after few weeks or so, I hope his skin moisture barrier improves. Keeping our fingers crossed!

    Btw, just fir sharing purposes. I went to the Alpro pharmacy near your shop and found another skin saver too! It’s called PRICKLY PEAR RESCUE CREAM by ESMERIA ORGANICS. It was highly recommended by the pharmacist there who is also suffering from eczema on her hands and feet. I applied it only on the cracked areas like wrists,elbows and feet. It worked like a charm. The applied area is ‘sealed’ seconds after. Unbelievable.

    • Michelle Ho says:

      Hi Kim, oh my goodness that is wonderful news! I’m so glad to hear that your boyfriend is feeling much more at ease now – and to have an uninterrupted night’s sleep, what a treat! :) I will write you a separate email. Do take care and I hope your darling’s skin continues to improve. And thank you also for taking the trouble to come visit the shop to get the soap and oil for him.

      Great that you also found the Rescue Cream from Esmeria Organics to be helpful too! It’s always good to be aware of available options – you don’t want to be entirely dependent on one type of product at any time. :)

  11. Maggie says:

    I too am a mother who is starting to make soaps that are safe for her baby! Your friend Honey referred me to your shop and I’m so impressed and inspired by you! Keep up the good work!

  12. Joanne says:

    good day to you , I came across your website today as I have red and acne prone skin, I think I have sensitive skin. Currently I have been using a handmade soap made from macadamia oil, goat’s milk as a gift . I never thought I could use soap to cleanse my face but it felt wonderful as skin now does not dries easily and its well hydrated even after wash. Before that I have been using Bodyshop aloe vera range . I want to know what would you recommend me ? Thank you for your time and would visit your shop one day .

    • Michelle Ho says:

      Hi Joanne, thanks for stopping by! Sorry to hear about your acne-prone skin. If you’d like to try our Goat’s Milk range, you can try either the Goat’s Milk and Honey or Goat’s Milk and Patchouli – both should be fine for your skin. :) Otherwise, other popular choices for sensitive skin are DreamTime and Breakfast Bar. It would be lovely if you could drop by our shop, but if it’s too much trouble you can always order online and we’ll have your purchases delivered to you.

    • Michelle Ho says:

      Hi Joanne, yes we do – it’s right next to Atria Shopping Centre (the huge construction site). Here’s our address:

      11A-A, Jalan SS 22/23,
      Damansara Jaya,
      47400 Petaling Jaya
      Selangor
      +603-77320955

  13. Joanne says:

    thank you for your reply , ok will find the name to visit your shop in Damansara jaya . I am particularly concern is your homemade soap of goat milk and honey , is it suitable for the face as well ?

  14. Joanne says:

    hey no worries, I have not met you before , but you make me feel at ease, I understand of your busy schedule . Not to worry, once my face soap supply is running low I would get the honey and goat ‘s milk soap from you . Am now not sure what to get for my face moisturiser. I need something which is fragrance free ,with SPF and does not cause irritation to my face. My face is easily prone to pimples like mosquitos bite which started out itchy. maybe you could to recommend. Thank you for your time and patience

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